Email

The edinaschools.org email service

Time Status Message
2 years, 8 months ago The issue has been resolved.
2 years, 11 months ago We’ve had reports of a “Security Alert” message popping up for some users in Outlook, saying “The security certificate has expired or is not yet valid” for “edinaschools.org”. We are aware of one of our certificate expiring today, but we were led to believe that this certificate was no longer used in our email environment now that we’ve migrated our mailboxes to Office 365. DMTS is working with Microsoft support to resolve the issue as quickly as possible.
3 years, 4 months ago We have identified the problem and emails are now being sent from Infinite Campus, though there will be a delay as the system works through the queue of messages from last night and this morning. We will monitor the situation and we will be taking steps that should help prevent problems like this in the future. Thank you again for your patience.
3 years, 4 months ago Emails sent through Infinite Campus are currently not being delivered. We are working with Infinite Campus support to resolve the issue. We will send an update when we have more information. We apologize for the inconvenience and we thank you for your patience.
4 years, 1 month ago The issues with email are resolved.
4 years, 1 month ago Webmail (portal.office365.com) is not working at this time. The Outlook Email client is still functional as usual.
4 years, 6 months ago The issue has been resolved.
4 years, 6 months ago Email service has been partially restored. They are currently working to get services fully restored.
4 years, 6 months ago Some users are currently experiencing problems accessing email. This is a problem on Microsoft's side and they are working on the issue.
5 years, 2 months ago Voicemails should now be making their way through to email inboxes.
5 years, 2 months ago We are currently experiencing an issue where voicemails are not being delivered to email. Voicemails can still be checked through the phone. We are looking at the issue and will post updates as we have them.
5 years, 6 months ago Email is working as expected at this time.
5 years, 7 months ago We have identified the issue and are working on deploying a fix at this time. If you are experiencing issues, call the Help Desk and we can apply a manual fix to your account.
5 years, 7 months ago We have determined that the email issue is impacting a much smaller number of users than we had originally anticipated. Most users should be accessing email just fine. Please call the Help Desk if you have any questions.
5 years, 7 months ago We are currently experiencing some problems with email. Users who have been migrated to Exchange Online should not be experiencing any problems. We are working on the issue and will post updates on the Help Desk page.
5 years, 9 months ago Microsoft has fixed the issue and email appears to be working normally again. Thank you for your patience.
5 years, 9 months ago Microsoft has confirmed that the issue we're seeing is one they are aware of and they are working to fix it. We will update as we get new information.
5 years, 9 months ago Some people trying to send email to EPS staff are getting an error message saying the message could not be delivered. Microsoft has confirmed they're having problems and we have opened up a support request with them.
5 years, 9 months ago We are currently performing maintenance on our network. This maintenance may impact connectivity to email, webmail, and Moodle. We apologize for any inconvenience this may cause.
5 years, 12 months ago Email is working again. Thank you for your patience.
5 years, 12 months ago Email is a bit slow at this time. If you are experiencing problems, please try restarting Outlook or check it with webmail. We will continue to monitor the situation.
6 years ago Email maintenance has been completed.
6 years ago The email maintenance is causing some mobile devices to have intermittent problems connecting with our email server. We are not seeing any problems in either Outlook or webmail. We apologize for any inconvenience this may cause.
6 years ago Information We are currently performing maintenance on our email server. Small groups of mailboxes will be unavailable during this time.

Status Legend

  • The service is experiencing intermittent problems

  • The service is currently down

  • The service is up